Nordic BioConsult

For health brands · Tallinn · Oslo

Health products people keep using.

We help health brands develop supplements and health products, set up the e-commerce behind them and build the AI tools that keep daily operations calm.

Your Brand

0

Everyday essentials

4 products

  • Magnesium Glycinate, 60 capsules

    Magnesium Glycinate

    60 capsules · €24

  • Omega-3, 90 softgels

    Omega-3

    90 softgels · €29

  • Magnesium Citrate, Powder · 150 g

    Magnesium Citrate

    Powder · 150 g · €21

  • Vitamin D3 Drops, 30 ml

    Vitamin D3 Drops

    30 ml · €18

Product guide

Online · answers from product pages

Hi! Ask me about any product, ingredients or delivery.

Example store · try the product assistant

01 / What we do

One partner.
Three connected layers.

Supplement dropper bottle, capsules and softgels on a neutral linen surface
01Concept → shelf

Health product development

From concept to finished supplement or cosmetic: formulation partners, ingredient sourcing, EU compliance, labelling and launch.

  • Formulation partners
  • Ingredient sourcing
  • EU compliance & labelling
  • Launch planning
Laptop, payment card and paper shopping bags on a white desk
02Store → fulfilment

E-commerce operations

We set up and support direct-to-consumer health stores for our clients — platform, payments, logistics, customer service and retention.

  • Store platform
  • Payments & logistics
  • Customer service
  • Retention
Smartphone running a voice assistant on a plain grey surface
03Inbox → action

AI & automation

Customer-service email handling, product-knowledge assistants, content pipelines and reporting — built for daily use.

  • Email triage
  • Product assistants
  • Content pipelines
  • Reporting

02 / Selected work

Built to operate.

Products and systems are designed together, then tested in daily commercial use.

Scandinavian Nutrition

E-commerce and AI operations for a Nordic supplement brand.

Client project

Three unlabelled supplement bottles with capsules and softgels on a pale stone surface

Store operations

Daily flow

Orders

Processed

Support

Triaged

Stock

Synced

  • Order received01
  • Payment confirmed02
  • Warehouse notified03
  • Customer updated04

Our role

We set up and support the brand's direct-to-consumer store and the AI tooling behind its customer service.

  • Store setup
  • Payments & logistics
  • Customer service
  • AI inbox

Máni / Søvnguiden

Norwegian AI sleep coaching.

Partner project · AI assistant for sleep guidance

Smartphone on a bedside table next to a cup of tea and a linen sleep mask in evening light

Assistant · in Norwegian

Evening check-in

Jeg sliter med å roe ned om kvelden.
La oss se på kveldsrutinen din. Når pleier du å legge bort skjermen?
Vanligvis rett før jeg legger meg.
Guidance, not diagnosisEvening routine

Our role

We design and build the Norwegian-language AI assistant with our partner, from conversation flow to daily operation.

  • AI assistant
  • Conversation design
  • Norwegian language
  • Operations

03 / About

Run by an operator, not an agency.

Portrait of Knut Thoresen

Knut Thoresen

Founder

Tallinn · Oslo

Nordic BioConsult is led by Knut Thoresen. He trained in psychology, has worked as a sleep researcher and is a former professional combat-sports athlete.

Education
BSc, UNSW · MSc Clinical Psychology, University of Barcelona
Sleep and health
Since 2016
Health products and e‑commerce
Since 2018
Markets
Norway · Estonia

We work with a small network of partners in formulation, regulatory and software.

What guides us

01

Evidence before claims

We only recommend what can be sourced, documented and defended under EU rules.

02

We run what we build

Every system we offer is proven in live client stores first.

03

Small and direct

You work with the founder. No account managers and no handoffs.

04 / Digital & AI

Useful AI lives inside the operation.

Every tool we build follows the same pattern: the AI does the routine work, and your team decides what reaches customers.

Laptop on a light desk showing a customer-service inbox with a drafted reply waiting for approval

Illustration · a support inbox with AI-drafted replies awaiting approval

How it works

  • Customer-service email

    01
    1. A customer email arrives
    2. AI sorts it and drafts a reply
    3. Your team approves and sends
  • Product-knowledge assistant

    02
    1. A shopper asks about a product
    2. The assistant answers from your approved product information
    3. Anything unclear goes to your team
  • Store reporting

    03
    1. Orders, stock and support data
    2. A weekly summary is compiled automatically
    3. You decide the next steps

How we work

One workflow at a time, on your existing systems.

01

Map

We map one workflow with your team: what comes in, who handles it and where the time goes.

02

Build

We build the tool on the systems you already use and test it on real cases before launch.

03

Run

We monitor and adjust it after launch. You decide what the tool may do on its own.

Discuss an AI workflow

05 / Contact

Let's build something useful.

Tell us about your brand and what you're planning. A few sentences is enough to start.

What happens next

  1. 01

    We reply

    Within two working days, from a person — not an autoresponder.

  2. 02

    A short call

    We talk through your brand, your goals and where you need help.

  3. 03

    A written proposal

    Scope, timeline and price in writing, before any work starts.

What is it about?

At least 20 characters.

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Prefer email? nordicbioconsult@proton.me
Nordic Bioconsult OÜ
Suur-Karja tn 13, Kesklinn
10140 Tallinn, Estonia